Return Policy

Return Policy – Houseware Thrift Store

Thank you for shopping with Houseware Thrift Store. We strive to ensure you are satisfied with every purchase. Please review our return policy below:

Returns:

• We accept returns within 30 calendar days from the date of delivery.

• Items must be returned in the same condition as received (unused and undamaged).

• A receipt or proof of purchase is required for all returns.

How to Return an Item:

To initiate a return, please contact us at [your store email address or phone number] within 30 days of delivery. Include your order number and the reason for return. We will provide return instructions, including the return shipping address.

Return Shipping:

• Customers are responsible for return shipping costs unless the item was defective or we made an error.

• We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item without tracking.

Non-Returnable Items:

• Items marked “Final Sale” or “As-Is”

• Used or opened bedding, kitchen appliances, or personal care items

• Damaged items not caused by shipping or manufacturing defects

Refunds:

• Once your return is received and inspected, we will notify you of the refund status.

• Approved refunds will be issued to the original form of payment within 5–10 business days.

• Shipping costs are non-refundable unless the return is due to our error.